Ground Leve1: The Understanding, The Commitment
Digital transformation is not only about Software development or innovative technologies, it starts with an understanding that there are basic ground rules prior to throwing any buzz words in the air regarding technology.
Top Management commitment to support the process.
Top management understanding the current business rules/ processes are most likely to be change/ refine.
Supporting the process by “taking care” about any resistance from the employees that are against the process.
Willingness to budget and embrace the new technologies.